Returns & Exchanges
At Wildwood Outdoor Living Centre, we want you to be completely satisfied with your purchase for your home and garden. If a product doesn't meet your expectations, you can return or exchange it within 30 days of purchase provided it is in its original, unused condition.
Initiate Your Return
Contact our customer service team or visit our retail location with your original receipt and the item in its original packaging.
Inspection Process
Our outdoor living specialists will inspect the item to ensure it is free of damage and includes all original tags and components.
Choose Refund or Exchange
Decide whether you would like a full refund to your original payment method or an exchange for a different model or store credit.
Finalize Transaction
Once approved, your refund will be processed within 5-7 business days, or your new exchange item will be prepared for pickup or delivery.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing