Frequently Asked Questions
Everything you need to know about enhancing your outdoor living space.
What are your delivery options for large garden furniture?
We offer specialized white-glove delivery for all large outdoor furniture sets. Our team will deliver, unpack, and position your items in your garden, and we also remove all packaging materials for recycling.
How do I care for my Wildwood teak and wooden products?
To maintain the longevity of your wood furniture, we recommend applying a high-quality sealant once a year. During winter months, we suggest using our breathable weatherproof covers or storing items in a dry, ventilated area.
What is your return policy for outdoor living accessories?
You can return unused items in their original packaging within 30 days of purchase. Please note that custom-ordered items or plants may have different return conditions due to their perishable or bespoke nature.
Do you offer professional installation for water features and pergolas?
Yes, Wildwood Outdoor Living Centre provides expert installation services for all complex structures and water features. You can add 'Professional Installation' at checkout or contact our support team for a quote.
Are your outdoor fabrics UV-resistant and waterproof?
Most of our cushions and upholstery are made from high-performance synthetic fibers that are UV-stabilized to prevent fading and treated with a water-repellent coating to withstand light rain showers.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. We also offer flexible financing options through Klarna and PayPal Credit for larger garden transformations.